Reservations can be made via: Phone (775) 722-5247 Email kim@auntkim.com
Reservations will be “penciled in” when I respond to your phone call or email. Your reservation will be held for 5 business days pending receipt of your deposit.
Reservations will be confirmed, by email, when your deposit for 50% of the total is received at: Kim Doyle POB 1763 SPARKS NV 89432 (please include your pet's name, dates for boarding and your email address).
Reservations made with less than 14 days notice require full payment within 3 business days.
Cancellations: To receive a refund, cancellations must be received and confirmed, in writing , 14 days PRIOR to your scheduled drop-off date.
Early Returns/Pickups: As the reservation was held for your pet, no refund or credit will be given for early returns/pickups.
Holiday Reservations will be “penciled in” when I respond to your phone call or email and will be held for 5 business days pending receipt of your deposit.
Holiday reservations will be confirmed by email, when your non-refundable payment for 100% of the total is received (please include your pet's name, dates for boarding and your email address). No refund for holiday cancellations.