Your Reservation

    Table of Contents

  1. Deposit, Reservation, Payment
  2. Cancellations & Early Returns
  3. Pick up / Drop off Information
  4. What to Bring
  5. Entering Aunt Kim's
  6. Directions to Aunt Kim's
1.  Deposit Information

Reservations will be confirmed, by email, when your 50% deposit (100% for Holidays)
is received at:

Kim Doyle
POB 1763
SPARKS NV 89432  

Please include your pet's name, dates for boarding and your email address.

The balance is due when you drop off your pet(s).

Reservation & Payment Policy

Reservations will be “penciled in” when I respond to your phone call or email
and will be held for 5 business days pending receipt of your deposit.
Reservations made with less than 14 days notice require full payment within 3
business days.
Holiday Reservations will be “penciled in” when I respond to your phone call or
email and will be held for 5 business days pending receipt of your deposit.
Holiday reservations will be confirmed by email, when your non-refundable
payment for 100% of the total is received (please include your pet's name,
dates for boarding and your email address).   No refund for holiday
cancellations.

2. Cancellations

To receive your deposit refund, cancellations must be received and confirmed,
in writing via email, 14 days PRIOR to your scheduled drop-off date.  
There are no refunds for holiday cancellations.
Early Returns: There are no refunds for early return.

3.  Pick up / Drop off Information

Drop Off and Pick up:  7:00 am - 8:00 am and 5:00 pm - 6:00 pm

All drop-offs and pick-ups out of regular business hours are by appointment
only and incur a $20.00 fee.

                                  I open at 7:00 am
          Any pets dropped off before 7:00am, will incur
                 an overnight fee for the previous night.

4.  What to Bring

Shot records including kennel cough
Your pet’s food
Client information sheet from my website: http://www.auntkim.
com/files/Aunt_Kims_Dog_House_Agreement_2_pages.doc
Please consider leaving a credit card authorization (CCA) with your vet.        
http://www.auntkim.com/files/Credit_Card_Authorization_Form_For_Vet.doc

    5.  Entering Aunt Kim's Dog House  

Leash your dog(s) inside your car
Let them out of the car (hold their leashes)*
Bring the dogs into the double gated entry
Close the gate behind you
UNLEASH your dogs**
Open the second gate
Come on in

Leashes:
   *Washoe Animal Control requires dogs to be leashed on public  property.
  ** Dogs on leashes often feel threatened meeting dogs that are not leashed
.

6.  Directions to Aunt Kim's

Aunt Kim’s Dog House
At 325 5th Street
Sparks NV 89431

From 395 and I80

I80 East
Exit at Pyramid (1st exit past the Nugget)
There are 4 lanes:  get in the 2nd lane from the right

At the light (bottom of ramp),
Turn left and go under the freeway

At the 1st light (Victorian Ave),
Turn right

Turn left on the 3rd street:  5th Street
I am the 8th house on the left.

Or

I80 East
Exit at Pyramid (1st exit past the Nugget)
Turn left at the bottom of the ramp
Go under the freeway
Turn right on “C” street (the light at the In n Out Burger)
Turn left on 5th street
4th house on left

From the North,

Take Pyramid Hwy South,

Turn left on “D”
Turn right on 5th.
2nd house on the right
Enter starting street address:

City, State or Zipcode: